To ensure timely collection of outstanding receivables from pharmaceutical retailers, maintain strong follow-up discipline, resolve payment issues, and support the achievement of cash flow and credit control targets.
Key Responsibilities:
Visit assigned pharma retail outlets as per daily route plan to follow up on pending payments.
Collect payments (cash, cheque, or digital) and submit them to the finance department with appropriate documentation.
Share customer ledger statements, resolve disputes or mismatches in coordination with internal teams.
Maintain accurate records of collection status and update ERP systems or MIS trackers regularly.
Escalate chronic defaulters and aging receivables as per the company's credit control policy.
Ensure adherence to the collection SOP, documentation, and customer communication guidelines.
Build and maintain cordial relationships with retailers to support smooth collection cycles.
Support periodic reconciliation of outstanding balances and assist in audit requirements.
Job Types: Full-time, Fresher