Collaborating on debt collection strategies with other departments.
Enacting debt recovery plans that adhere to the FDCPA.
Contacting debtors by telephone to negotiate debt recovery.
Preventing recurring delinquency by negotiating manageable debt payment plans.
Negotiating settlements to recover a maximum percentage of outstanding debt.
Keeping hard copy and electronic records of all documents, payment plans, and amounts paid.
Researching publicly available resources to track down defaulters, including credit bureau information, databases, loan documents, and background checks.
Sending statements of delinquency to the Credit Bureau and initiating legal proceedings if debt recovery fails.
Purging records where debts have been satisfied.
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