Job Description

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Managed Services

Management Level Senior Associate

& Summary A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

The Cloud Managed Services Operations team within Cloud Managed Services provides support to run the business including the following: financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization and leadership support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm\'s code of ethics and business conduct.

IT Software Asset Management Analyst

The IT Software Asset Management Analyst supports the tracking and lifecycle management of primarily End User Applications, both on-prem and SaaS. They\xe2\x80\x99d be responsible for coordinating the necessary tasks to support the entire software lifecycle for in-scope applications/publishers with the assigned business owners and assist in the development or improvement of Software Asset Management (SAM) policies, processes, and procedures to support this work.

Summary of Duties:

• Responsible for redesigning the processes and systems for Asset Management of Software & Licensing.
• Develop, implement, and refine software asset management policies, processes and procedures.
• Contribute to software process improvements and automation.
• Maintain accurate Asset Repository/ CMDB for all Software assets
• Monitor software usage to reduce risk of noncompliance.
• Drive process improvements with ITAM best practices and automation
• Designing, developing and maintaining enterprise level data analysis and reporting solution
• Developing insights on proposed changes and improvements to better manage inventory.
• Administer systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements.
• Ensures compliance with purchasing procedures and standards.
• Tracks quality throughout product/contract lifetimes.
• Manage acquisition of assets from planning through deployment.
• Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information.
• Establish metrics and reporting for asset compliance.
• Conduct annual inventory audit and develop process and procedures to ensure accuracy
• Provide status report and dashboard reporting.

Requirements:

• Requires bachelor degree in related field.
• Excellent communication skills both verbal and written.
• Works independently and collaboratively.
• 3+ years of Software Asset management experience
• IAITAM CSAM certification highly desired
• Knowledge of the ITIL Framework.
• Knowledge of ServiceNow

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

PwC