Job Description

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00194008

Job Family: Research and Development

Job Function: Software Engineering

ABOUT THE OPPORTUNITY

The Contact Center (CC) E-Administration team in Pune is looking for creative, skilled Java Developer to work on cloud-based System Administration software which will manage various Avaya solutions. Avaya Admin aaS is a single pane of glass interface that delivers self service capabilities for Cloud, Hybrid or On-Premises deployments. Admin aaS plays a vital role in the Customers Cloud Journey once customer onboarding is complete and Day 2 operations begin. Once a customer deployment is complete, the web-based portal provides operational administrative services enabling a customer to execute MACD's.

ABOUT THE RESPONSIBILITIES

• Responsible for implementing and operating Administration aaS which is a management automation platform for Enterprise Communications (Unified Communications, Collaboration, Contact Center) for Avaya OneCloud
• Collaborate on unified backlog with internal customer (other R&D teams engaged in creating Solution)
• Develop features using latest technology stacks including serverless and cloud architecture.
• Work within a team, collaborate, and add value through participation in peer code review, provide comments and suggestions and work across functional team to achieve goals.
• Developing new user-facing features using React.js
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Implement DevOps CI/CD Pipelines and support live services for hundreds of thousands of live users worldwide

ABOUT THE REQUIREMENTS

EXPERIENCE

• 3-7 years of experience in implementation of Management Solutions ( Configuration & MACDs ) for UC and / or CC Solutions (Avaya, Cisco, Microsoft, Broadsoft, Mitel, Genesys, etc.)

SKILLS & COMPETENCIES

• Good knowledge of Java fundamentals & Hands on experience with Java, J2EE, ReactJS, NodeJS
• Strong understanding of Spring boot, REST API, ReactJS, Hibernate, Docker, Microservices, Maven.
• Strong understanding of Kubernetes and microservice orchestration.
• Experience with TDD
• Database like PostgreSQL, MySQL
• Experience with implementing Cert Management, IAM ( Authorization, Authentication ), integrating with Active Directory, ServiceNow, IDP, SSO
• Experience with agile processes and sprint methodology
• Hands on experience in Major cloud providers (GCP, Azure - Desired, AWS)
• Good understanding of Linux systems, Security Patches, and administration of same
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, Bit bucket etc.

Experience

2+ Years of Experience

Education

Bachelor degree or equivalent experience

Master degree or equivalent experience

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).