Job Description

Are you energized by a clinical education role that allows you to build industry-leading medical capabilities through an integrated professional development framework? If so, this Clinical Support Manager role could be an exciting opportunity to explore.

As a Clinical Support Manager, you will be responsible for working with Education Managers to co-ordinate education operations activities for the learning academy in support of capability development for One Medical and the Continuing Professional Development (CPD) framework.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Contribute to the development, evaluation, coordination and maintenance of global educational modules & educational offerings in partnership with medical stakeholders/subject matter experts, to meet GSK medical capability needs and Continuing Professional Development (CPD) requirements.

• Play a critical role in co ordinating the education operational activities of the Academy of Pharmaceutical Medicine and the Virtual Academy.

• Schedule, advertise and co-ordinate education modules including face to face courses and virtual seminars.

• Provide day-to-day learning administrative support and coordination in relation to learning preparation, administration, follow-up and reporting to deliver high quality, timely and easily accessible learning services.

• Maintain education operation activities in the Learning Management system to include creation of learning items related to capability development areas, assign curricula and learning items to groups of staff in line with business requirements.

• Maintain education offerings in Virtual Academy to include updating training plans and the Events Centre.

• Partner with Subject Matter Experts to ensure understanding of the implications of how Learning is administered.

• Archive course material/documentation in accordance with requirements and where required, upload online content to the learning management system.

• Network with other Training Co-ordinators across GSK to share best practice and maintain current system knowledge.

• Support the development and deployment of \xe2\x80\x98Virtual\xe2\x80\x99 learning technologies including e-learning development, Live Meeting content/meeting management and blended/distance learning programs.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Associate degree
• Experience managing learning projects involving physician/scientific professional development & postgraduate training
• Experience developing and delivering learning content, improving efficiency and quality of outputs
• Experience diagnosing, developing and implementing solutions for challenges with learning needs

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Bachelor\xe2\x80\x99s degree
• Experience of working with a diverse group of stakeholders from various geographic areas and disciplines
• Proven ability to co-ordinate physician and scientist development projects
• Excellent verbal and written communication skills

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

• Operating at pace and agile decision-making \xe2\x80\x93 using evidence and applying judgement to balance pace, rigour and risk.
• Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
• Continuously looking for opportunities to learn, build skills and share learning
• Sustaining energy and well-being.
• Building strong relationships and collaboration, honest and open conversations.
• Budgeting and cost-consciousness.

Why Us?

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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