Job Description

Key Responsibilities:

Client Onboarding:

Guide new clients through a seamless onboarding experience helping them set up and understand our platform.

Relationship Management:

Build long-term relationships with customers by understanding their needs and proactively supporting their goals.

Product Education:

Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform.

Customer Engagement:

Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value.

Feedback & Reporting:

Collect product feedback, maintain customer records, and generate insights for internal teams.

Minimum Requirements:

0-2 Years of experience in

Client Facing

roles. Freshers are welcome to apply Good proficiency in MS Excel, MS Powerpoint
Job Types: Full-time, Permanent

Pay: ?300,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Life insurance
Work Location: In person