Job Description

Role Client Solution Lead/ Pre-Sales Lead Role Designation Client Solution Lead Location - Bangalore, Pune, Chennai, Hyderabad Experience : 5-7 Years Career Stream Global Markets Career Sub Stream Value Design Operating Network (Internal) Entire Organization Operating Network (External) Alliances Purpose of the Role Carry out research and analysis for specific prospects/ pursuits, create and collate content for proposals, program manage small pursuits, support in creating estimation models, create and maintain knowledge artifacts, conduct research activities, assist in visit management WITH the objective of ensuring the highest levels of service offerings to the customer WITHIN the guidelines, policies and norms of Infosys. Areas of Responsibility 1. Prospecting The Client Solution Lead will conduct research and data gathering exercise for specific prospects/ pursuit and create solutions based on the analysis. S/He will assistor create collaterals for pro-active pitches to identify business opportunities and arrive at innovative proposition, in order to identify pain points of the prospects and map services across Infosys to address those pain points and assist with appropriate information for lead generation. 2. Pursuit The Client Solution Lead will create pursuit plan and response plan for s mall d proposals in the practice for specific service offering. He/she will be responsible for the pricing/estimation for the pursuit. Client Solution Lead will coordinate and contribute in customization of collaterals, case studies and any other supporting documents for the specific response, drive and contribute on solutions and approach, procure the approval from various authorities (Senior Management, DAG (Deal Advisory Group), High Risk, Legal, OCM, QD, as required), identify and upload re-usable content from the response/oral presentations in order to deliver the appropriate response for small pursuits and deliver appropriate response to sections/ parts of large / complex deals. 3. Knowledge Management The Client Solution Lead will create re-usable content that includes solutions a cross sub-sectors of a vertical leveraging Infosys IP, solutions and frameworks and maintain the central repository of artifacts. S/He will follow-up with Unit Delivery teams for latest case studies / collaterals, contribute to the Copyright Infosys Ltd. 2 Client Solution Lead common value design community by providing Unit -specific data, create re-usable content to be used in proposals and attend KM sessions from different Units in order to build reusable knowledge assets. 4. Research and Analysis The Client Solution Lead will develop Industry-specific reports as per the publishing calendar, competitive intelligence reports, and company analysis reports as per the Target Account List, generate reports on a periodic basis and create Win-loss analysis report in order to assist with appropriate information for differentiation with respect to competition and continuous improvement. 5. Visit Management The Client Solution Lead will assist in developing the visit experience, developing the messaging during the visit, assisting in developing the agenda based on the client\'s visit objectives, getting commitments from the right participants for the visit, collating and providing all the critical documents (presentations / artifacts etc.) as required for the visit. S/He will organize review meeting with participants and the logistics for the visit. S/He will provide support during the visit including taking care of a d -hoc requests and noting down the minutes and participate in the analysis of client visits in order to assist in successful visit management. 6. People Management The Client Solution Lead will manage virtual teams involving multiple units in order to create content for a particular part of a pursuit and activities like client/ prospect meetings, analyst relation meetings, etc. Knowledge, Skills required for the role Knowledge: Software Engineering processes, Knowledge of any one technology, estimation methodology, Market intelligence and analysis, industry knowledge and organizational processes Skills : Communication, presentation, inter-personal skills Performance Measures 1. Prospecting Number of pro-active pitches worked on Feedback on research outputs by internal clients (Marketing / Sales / Senior Management) 2. Pursuit Conversion ratio by value and number Pursuit feedback 3. Knowledge Management Number of documents submitted / published Number of components re-used 4. Research and Analysis Feedback on research reports 5. Visit Management Number of visits handled Feedback on visit handling

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