Job Description

The Client Servicing Executive is self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail-oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A "can do" attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.
Responsibilities: -
Manage project costs, budgets, and client expectations
Anticipate and make recommendations for client needs.
Be exceptionally responsive to all client requests.
Understanding the client's needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
Coordinate projects by communicating effectively with clients & the production team to follow all steps to ensure project stays on track.
Work with the creative team to bring ideas into the mix, offer suggestions, research, ability ton share & constantly learn new technology.
Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
Duties include? Receive, coordinate & assign existing client requests.
? Creating project dockets including budgets, timelines, creative briefs, and project folders
? Quality assurance includes proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates
? Managing budgets and timelines
? Generating and presenting change orders
? Providing clients with timely updates and status
? Updating all project statuses
? Review and preparation of invoices
Requirements? Must have excellent problem solving, organizational, written & verbal communication.
? Must have strong follow-up skills.
? Proficient in Microsoft Outlook, Word, and Excel.
? Must have excellent phone skills & etiquette.
? Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
? Must be willing to learn new things.Job Type: Full-timeSalary: From ?450,000.00 per yearSchedule:

• Day shift

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

• Bachelor's (Preferred)

• Customer Handling: 3 years (Preferred)