Client Services Manager Digital Marketing

Year    Mumbai, Maharashtra, India

Job Description

Yowza Consulting is seeking applications for the position of "CLIENT SERVICING MANAGER" role .We are an integrated agency which works with brands at a business strategy level, conceptualising their communication plans in order to improve consumer experiences and grow their market presence. We are looking for team members to join us in the Client Servicing function. Candidates should be strongly self driven individuals, creatively inclined, passionate about marketing communications and dedicated to making their careers in digital marketing communications.

Below mentioned are the details of the job under considerationJob Role & Job Requirements

  • Serve as a day-to-day point of client contact
  • Research and prepare client presentations, reports and conduct in-person client meetings
  • Research on industry & competitor trends to apply best practices to client portfolio
  • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more.
  • Work jointly with internal team to drive campaign strategy & development
  • Identify growth opportunities from the client portfolio and drive revenue , Clearly communicate the progress of monthly/quarterly initiatives to stakeholders
  • Research & keep a tab on current and emerging online trends and best practices within digital marketing industry
  • Negotiate contracts and close agreements to maximize profit
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor
  • Ensure the timely and successful delivery of our solutions according to customer needs and objective
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status
  • Assist with challenging client requests or issue escalations as needed Desired Candidate Profile:
  • Good understanding of paid ads on Social media platforms (Facebook Ads Manager & Instagram) and Google Adword
  • Minimum of 3-4 years experience managing clients in a digital ad agency.
  • Great communication both written & verbal , presentation skills and client servicing skills.
  • Pro active and a self starter , self motivate.
  • Strategic thinker with hands on experience.
  • The candidate will be required to be tech-savvy and intuitive with great ideas .
  • Ability to problem solve and bring timely resolution to escalation . Only candidates with mentioned skill set requested to apply ,please share your updated CV ON .Looking for immediate joiners preferably .
  • Job Types: Full-time, Regular / Permanent
  • Benefits: Work from home
  • Schedule: Day shift / Monday to Friday / Weekend availability Regards Yowza consulting Pvt Ltd
Job Type: Full-timeSalary: ?45,000.00 - ?60,000.00 per monthBenefits:
  • Flexible schedule
Schedule:
  • Morning shift
Ability to commute/relocate:
  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • Digital marketing: 3 years (Required)
  • Client Servicing: 2 years (Required)

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Job Detail

  • Job Id
    JD2903839
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year