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Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
Client Service Analyst
Work Dynamics
What this job involves:
Working with the analyst team (Mumbai),head of production (London) and client consultants (London, Dublin, Paris and Belgrade) on service delivery for GBS clients. Ensuring the seamless flow and analysis of data inputs and outputs to and from clients via direct engagement with internal client team based in UK, France, and Ireland. Interpretation and analysis of data. Developing techniques to add value to clients' data by producing client reports and assisting in the preparation of client presentations. Responsible for production of all client outputs/reports for approval/refinement by internal client team. Systems administration of our GBS Hub system and reporting. Setup of surveys using Qualtrics platform based on client requirements. Collecting raw data through surveys and transforming it into presentable format for decision making. Running R-script to generate HX survey outputs Provide support on generation of real estate benchmarks on Alteryx, running workflows and other related activities. Report production and set up of client reporting tools. Testing client tableau dashboards. Assisting client consultants on client calls. Working closely with client consultants and assisting them with their data requirements in a presentable format for internal and external meetings. Communicating timetable, liaising with global clients about data publishing and responding to client queries of diverse nature. Provide analytical and administrative support to a diverse range of bespoke projects for clients. Responsibility for the creation and maintenance of bespoke excel tools which will incorporate large amounts of data.
Every day is different, and in all these areas, we'd encourage you to show your ingenuity.
Sounds like you? To apply you need to have:
Qualifications and experience
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