Job Description

Company Profile:
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
At Morgan Stanley India, we support the Firm's global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm's infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there's ample opportunity to move across the businesses.
Wealth Management - Client Segment Organization Overview:
Morgan Stanley's Wealth Management business is one of the largest in the world with more than $6 trillion in client assets. The Client Segments (CS) Organization, within Morgan Stanley Wealth Management (MS WM), is comprised of various client channels, providing services to both individual and institutional Clients. Some of the services include Financial Management, Equity Stock Plans, Retirement Plans, Financial Wellness, Marketing, and Reinvestment. The teams focus on delivering timely, customized solutions and services that help Clients meet their financial, life, and organizational goals.
Team and Position Overview:
This Client Segments Business Control Unit supports multiple the business lines which include but are not limited to Client Solutions Group, as well as WM Analytics and Data. The unit is a first line of defense risk function responsible for overseeing the operational risk and controls of Wealth Management's CS business unit. This team partners with business stakeholders, second and third lines of defense to assess and report on operational risks, implement control processes and procedures, manage audits and exams, oversee risk management of vendors, manage business continuity plans, provide timely issues and incidents remediation, and analyze and update NFR.
Role Primary Responsibilities:
The primary responsibilities for this role will be to support business lines and onshore resources with supporting risk management and oversight of activities.
In this risk focused role, a candidate will be required to:

• Enhance Operational Risk framework by engaging business partners to understand operational risk incidents and remediate as necessary, creating controls, providing updates to NFR, managing Business Continuity Plan deliverables (BCM) and other ad-hoc risk activities.
• Provide support for internal audits, compliance exams and other areas of review.
• Contribute to key strategic operational risk priorities performed within our Mumbai team, including transition planning, resource allocation, coordination, managing and training additional team members, and engagement with our BCU managers.
• Manage dependencies, risk, and changes effectively by optimizing scope, schedule and resources.
• Provide thought leadership and support on business processes and controls.
• Partner with the business to develop policies and procedures affecting areas under coverage; working with risk leads and other business stakeholders, legal and risk to attain approvals.
• Manage licensing/registration efforts, e-communication escalations review, mandatory vacation, entitlements, cash/non-cash compensation, etc.
• Assist with incident response, reviews, and reporting. Identify, review, and analyze past incidents.
• Analyze risk data and provide insightful reports on strategic risk exposures.
• Project Management support for presentation materials which may include data extraction, data analysis, creating charts, revising summary language, etc.
• Manage projects as needed and assigned; deliverables are often related to ad-hoc and unanticipated re Knowledge, Skills, and Abilities.
• Thrives in a fast-paced environment and takes ownership of their responsibilities to ensure partner success and satisfaction.
• Understanding and/or aptitude to learn about Wealth Management services and regulatory rules.
• Excellent verbal and written communication skills; ability to concisely summarize and/or present complex ideas.
• Strong interpersonal skills and ability to work in a team-oriented environment.
• Strong leadership, and project management skills and ability to manage many competing priorities.
• Strong project management and organizational skills - ability to prioritize and work under tight deadlines.
• Strong data analytical skills.
• Proficient in MS office suite (e.g., PowerPoint and Excel) and comfortable learning new programs/systems.
• Attention to detail and problem-solving skills to deliver consistent quality results.
• Ability to thoroughly investigate issues and trends with a focused attention to detail to provide comprehensive solutions and remedies.

Experience:

• 10-15 years of experience within Financial Services with involvement in Operational Risk.
• Experience in Financial Services; with preference to Wealth Management experience and business knowledge.
• Experience with compliance a plus.

Education

• Bachelor's degree or equivalent work experience

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices? into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Skills Required