Client Relationship Officer (us Voice Processing)
Year Thiruvananthapuram, Kerala, India
Job Description
- 9:30 PM to 6:30 AM
Job location: Elippode, Trivandrum, Kerala (WFO)
Experience : 2-5 Years of Experience in US Voice Processing
Qualification: Bachelor\'s Degree & American English Fluency
:
We are seeking a Client Relationship Officer (US Voice Processing) with 2-5 years of experience to join our healthcare team in Trivandrum, Kerala. The ideal candidate will have a strong command of the English language, excellent communication skills, and a commitment to providing exceptional customer service. Responsibilities: Answer incoming phone calls in a timely and efficient manner. Schedule and coordinate appointments in the practice management system for patients and clinical staff. Provide information, directions, and assistance to physicians, patients, their families, and vendors. Collaborate with the healthcare team to support patient care needs. Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions. Maintain exceptional attention to detail, accuracy, and timeliness. Effectively manage multiple tasks and prioritize work. Utilize strong communication skills, both verbal and written. Employ problem-solving skills to resolve issues and provide creative solutions. Show empathy and a strong customer service orientation. Be willing to work night shift (9:30 pm to 6:30 M) from our office at Elippode, Trivandrum. Qualification : Bachelor\xe2\x80\x99s degree in a medical field (BAMS, BHMS, BDS, D Pharm, Pharm D, B Pharm, Paramedics) 2-5 years experience in international voice processing. Excellent English communication skills (American accent is preferred)
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Job Detail
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Job IdJD3188985
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThiruvananthapuram, Kerala, India
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EducationNot mentioned
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ExperienceYear