Job Description

DUTIES AND RESPONSIBILITIES

1. Building and maintaining strong client relationships: Develop trust, rapport, and understanding with clients to ensure long-term partnerships.

2. Understanding client needs: Identify client goals, challenges, and expectations to provide tailored solutions.

3. Providing excellent customer service: Respond promptly to client inquiries, concerns, and issues.

4. Identifying new business opportunities: Recognize potential upsell or cross-sell opportunities and present them to clients.

5. Developing and implementing client strategies: Create plans to meet client objectives and ensure successful project delivery.

6. Collaborating with internal teams: Work with sales, marketing, and delivery teams to ensure seamless client experience.

7. Managing client expectations: Set realistic expectations, negotiate contracts, and ensure client satisfaction.

8. Analyzing client feedback: Gather feedback, identify areas for improvement, and implement changes to enhance client satisfaction.

For more details call or WhatsApp -9745113111

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Provident Fund
Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person