Job Description

Job Responsibilities: Be accountable for managing Client Implementation, Technical Integration by Operations and relationships with Internal Partners Manage extensive portfolio of in-flight deals, track and monitor progress on requirements and diligently follow up with stakeholders to clear dependencies Ownership, escalation and resolution of risk issues when they occur in a timely manner Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution Contribute to the overall Client Implementation process which enables the team to function as one unit Manage expectations by establishing timelines to manage documentation requirements Exhibit ownership of Implementation experience and client satisfaction Be cognizant of the process updates and internal communication Demonstrate creative problem solving and solid judgment/decision making Exhibit adherence to policy and procedures and exceed established Service Level Agreements Required Qualifications, Skills and Capabilities: Graduates with minimum of 4 to 6 years of experience Project management skills to manage multitude of requirements for a full array of treasury service products Demonstrate problem solving ability through interaction with internal business partners Exceptional verbal and written communications skills. Ability to negotiate and people-oriented skills. Communication is paramount Ability to independently manage conflict and mobilize internal resources to resolve issues Knowledge of Treasury Service & Commercial Bank Products and Operations will be an added advantage

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