Job Description

:Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job summaryAs a Client Data Specialist IV within our customer relations team, you will play a pivotal role in establishing, managing, and maintaining significant relationships that provide an exceptional experience for our clients. Your responsibilities will include supporting client-facing teams to ensure all client KYC records adhere to regulatory standards and completing all client-level due diligence promptly. You will assist in end-to-end operational activities through the regular renewal process of all clients, ensuring a client\'s KYC profile is accurately updated and any discrepancies or issues with the profile are escalated to the appropriate business lines.Job Responsibilities

• Understand the firm\'s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records, highlight and escalate any discrepancies
• Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Interpret alerts to management when applicable
• Handle and maintain of confidential client documentation
• Be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance. Ability to comprehend the KYC risk factors and draft the overall risk summary for the client

Required Qualifications, capabilities, and skills

• Bachelor\'s Degree or Graduate Degree
• Minimum 2 years\' experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time
• Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.
• Good understanding of Financial Services industry /AML, Sanctions policies and banking systems

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase