Job Description

About Dunzo: Founded by Kabeer Biswas, Mukund Jha, Dalvir Suri, and Ankur Aggarwal, Dunzo is a hyperlocal quick commerce company that connects merchants, partners, and users to facilitate transactions across courier, e-commerce and merchant logistics. Dunzo is present in the top 9 cities in India. Headquartered in Bangalore, Dunzo is backed by Reliance Retail, Google, Blume Ventures, Lightrock, LightBox, STIC Ventures, Alteria and 3L Capital. In 2021, Dunzo established the Dunzo Daily model using a network of micro fulfillment warehouses to be able to deliver speed, quality and reliability to customers and therefore an overall enhanced experience. Dunzo is building a world for today, and we want you to build it with us. Team Dunzo is passionate about finding solutions to local, offline challenges by leveraging technology to make the cities we grew up in, accessible, and convenient. Whether that\'s giving our users back time to do the things they love, providing flexible earning opportunities to our partners, or expanding our merchants\' businesses - we\'re passionate about what matters to you! More Background: is a 24x7 delivery app that makes your city more accessible by getting the best of it at your doorstep. You can order groceries, food, medicines, and send packages within the city. Currently operational in Bangalore, Chennai, Hyderabad, Pune, Mumbai, New Delhi, Gurugram, Noida and Kolkata. We have plans to expand to various other cities in the country. We are a hyperlocal logistics & transportation company that operates across various business segments, ranging from delivery of essentials via surface transport, operating warehouses to experimenting with e-commerce delivery using drones and sustainable modes of transportation using EVs. We were incorporated in 2014 in Bengaluru and have come a since then. We are also backed by some of the largest technology giants and Indian conglomerates. We have our eyes set on making our cities more accessible and identify efficient ways to deliver smiles and get things \'dun\' for our community of users, especially when it comes to delivery of essentials and groceries at your doorstep, 24X7. The DUNvironment What\'s it like to work at Dunzo - Lean and strong high performing teams - Audacious problems to solve - Focus on excellence - Exposure to cross functional domains - High autonomy and ownership - Opportunity to work with the best talent - Having fun while getting it Dun Equal Opportunity Employer Dunzo is built on the belief system of upholding one\'s dignity and creating an environment that encourages expression of one\'s identity. Empathy and respect have been the core values that drive all interactions and decision points at Dunzo. We, at Dunzo are committed to continuously work towards creating an inclusive environment where all team members are treated with dignity and respect without any discrimination on any grounds such as sex, gender identity, caste, sexual orientation, region, race, religion, age, ethnicity, marital status, genetic qualities, disability, etc. We will strive towards building a non judgemental, safe & inclusive environment for individuals at every step of the way- be it in hiring, internal movements, career progression, performance assessments, learning initiatives and other benefits. At Dunzo, we want everyone to feel truly welcomed and share a sense of belonging within the ecosystem. We believe in being respectful and collaborating in the spirit of partnership while we co-create and strengthen the ecosystem that is redefining the hyperlocal ecommerce experience. City Head Role Objective: Manage growth and profitability of your city by working and managing different internal and external stakeholders. Plan and implement acquisitions strategy at a City Level Ensure healthy profitability and a unit level Lead, groom and train the sales team towards achieving City Targets Perform regular data analysis to find areas of Improvement Act as a bridge between the leadership and the City Teams You will be supported by Central Operations, Marketing and other functional teams to help you achieve results set for your city, efficiently and quickly. Responsibilities: Set and achieve short- and long-term goal for growth & profitability for your city . Take complete ownership of city\'s P&L and managing jointly with central operations & marketing teams Build and work a team to grow partners and users for your city Plan and execute new products and feature to unlock use cases for Dunzo users and partners Take ownership of city specific and local regulatory requirements Identify and communicate product/process requirements to internal teams across engineering, product and central business teams Manage growth and performance of individuals in the city team Skills & Qualifications 5+ years of work experience, preferably with experience in P&L management Data-driven decision making and strong analytical thinking, along with a creative solutions-driven mindset Strategic thinking and sound-business judgment Ability to work and collaborate with multiple internal stakeholders through solid project-management and communication Leadership to motivate your team to take up and achieve tall business targets Good interpersonal skills to build and grow valuable business networks and partnerships

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