Job Description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

: We are looking for an End User Computing - Citrix Administrator This role is responsible and accountable for EUC (End-User Computing) VDI Administrator for Pitney Bowes employees and contractors alike, ensuring PB Citrix infrastructure run optimally, as well as cost effectively. Initial focus is on building and maintaining a resilient multi-cloud deployment providing desktops and applications to end-users. Creating procedures, building knowledge base articles and reporting will be included in the role. The role also includes responsibility for collaborating with Pitney Bowes IT Teams, vendors as well as HR, Finance to drive continuous improvement of user experience. Looking for at least 6-8 years of EUC Citrix/Desktop virtualization (Hardware and Software) experience to be working at India office. Roles and Responsibilities:

• Forecasting short-term and long-term end-user needs and ability to satisfy demand.
• Improving new hire VDI provisioning as well as equipment for established employees
• Overseeing Kyndryl VDI support team during daily operations.
• Defining/Coordinating application package creation for deployment via PB Software Center
• Coordinating the EUC support team including training, career development and customary managerial responsibilities
• Collaborating with IT support teams & other Support Functional Teams
• Defining performance metrics and targets and implementing a performance management processes to use objective and subjective data to drive continuous improvement.
• Effectively collaborating with IT, HR, and Pitney Bowes business owner stakeholders to accomplish duties.

Ideal Skill Set:

• Previous Lead role in desktop virtualization management experience a plus.
• Collaborative - Builds partnerships and works collaboratively with others to meet shared objectives.
• Manages ambiguity - Operates effectively, even when things are not certain, or the way forward is not clear, self-starter.
• Organizational savvy - Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
• Big- and small-picture oriented - Easily navigates from strategic to tactical in a world with many moving parts, stakeholders, and activities.

Technical Skill Set:

• Citrix CVAD and Cloud offerings
• Citrix PVS, WEM, and related technologies
• Azure / Windows virtual desktops
• AWS hosting
• HCI architecture
• Software Asset Management
• Software Licensing models
• Incident, Work Order & Change management (ITSM)
• Inventory Management and tools (AMDB, CMDB)

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.