Job Description

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• The role entails identifying business growth opportunities across the region, build direct/ channel/ new client acquisition strategies and tap growth opportunities to achieve regional targets.
• The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening for the customers of TASC (Trust, Association, Society , Club, Hospitals, Edu. Institutes etc.) segment comprising of Not for Profit Making Business Entities (other than Govt Departments - Central, State or Local Bodies) registered as Trusts, Societies. The role has a P&L responsibility contributing to the larger channel objectives.
• Drive relationships with key clients, faster TAT and cross selling initiatives in order to increase the client base of the Region
• Managing Cluster Heads in the regions for area based plan, productivities at each cluster head level and maximising each for larger growth opportunities.
• Monitor lead generation & RM sales productivity metrics to drive a high-performance sales culture across the zone
• Drive TASC NTB acquisition through multiple channels & team in the Zone - Branches, Dedicated TASC RMs
• Manage a team staffing - recruit/retain TASC RM & Sr. RMs
• Ensure product & process training/ percolation to team
• Ensure quality of sourcing/ FTNR/ KYC quality
• Ensure full awareness of all the policies and procedures issued in relation to products / KYC / AML
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms