Job Description

The CIO will define and execute the overarching technology strategy to support high-growth IT/ITES operations and global service delivery. Based in Gurgaon, this role requires a seasoned leader with 18+ years of experience in managing large-scale enterprise technology within a global US MNC framework.

• Strategic Roadmap: Design and lead a comprehensive IT strategy that aligns with global business goals and drives operational efficiency.
• Infrastructure Management: Oversee the evolution of enterprise-grade cloud infrastructure and modern workplace solutions for a massive, distributed workforce.
• Cybersecurity & Governance: Establish and maintain world-class security protocols (SOC2, GDPR, ISO) to protect sensitive client and corporate data.
• Digital Transformation: Drive the integration of AI, automation, and advanced data analytics across the service delivery lifecycle.
• Global Stakeholder Management: Act as the primary technology partner to the US-based executive team and local business leaders.
• Operational Excellence: Ensure high availability and performance of mission-critical systems and client-facing delivery platforms.
• Financial Oversight: Manage the India IT CAPEX and OPEX budgets, ensuring optimal resource allocation and high ROI.
• Leadership & Culture: Mentor and scale a high-performing IT organization, fostering a culture of innovation and service-centricity.

Strategic leadership role within a USD 1 Billion+ US Multinational.Opportunity to spearhead global-scale digital and infrastructure transformation.

• 18+ years of experience in Information Technology, with a proven track record in a CIO or VP IT capacity.
• Experience working within a US-based Multinational or a large-scale Global Capability Center (GCC).
• Deep expertise in the IT/ITES industry, specifically managing technology for large service delivery organizations.
• Demonstrated experience managing technology for firms with USD 1 Billion+ in revenue and complex global matrix structures.
• Strong proficiency in Cloud Transformation, Enterprise Security, and Digital Workspace technologies.
• Proven ability to lead large, multi-functional teams and manage high-value global vendor partnerships.
• Exceptional executive presence and communication skills, with the ability to influence C-suite stakeholders globally.
• A forward-thinking mindset with a track record of implementing emerging technologies to solve complex business problems.

Our client is a premier US-headquartered Multinational and a global powerhouse in the IT/ITES and technology services sector. With annual revenues exceeding USD 1 Billion, they are a key partner to Fortune 500 companies, providing high-end digital solutions and business services. The Gurgaon hub is a critical center of excellence, serving as the backbone for their global operations and technology-led innovation.
Executive Leadership: A high-visibility role with the mandate to shape the future technology landscape of a global leader.
Global Impact: The opportunity to drive large-scale transformation within a billion-dollar enterprise.
Strategic Autonomy: Significant influence over the technology roadmap and digital investments for the India hub.
Premium Rewards: A highly competitive executive compensation package, including performance-linked bonuses and long-term incentives.

Skills Required