Job Description

Job Category: Business Support Management
:
Business Support Management team is tasked with a variety of business administration and control responsibilities and provides general support of day-to-day business functions.

The role provides an outstanding opportunity for individuals with a finance or operations background to further develop their experience. It is responsible for supporting Business Support Management functions across businesses within CIB. Comprehensive training will be provided on Business Support Management responsibilities, infrastructure, and policies. As the operations hub is built out, a flexible and adaptable approach to the role will be required on an ongoing basis.
Roles and Responsibilities:

• Effectively manage Invoice submissions by navigating across various systems (e.g., Concur, Ariba, GSP, smartApproval).
• Ensure timely and accurate recording, categorization, and submission of corporate card expenses through the firm's expense management infrastructure (Concur).
• Ensure all invoicing and T&E processes are completed in accordance with established Service Level Agreement.
• Identifying and highlighting unusual, questionable transactions via the right channels to strengthen the control framework and ensure policy compliance.
• Review the SOP periodically and recommend necessary changes as and when needed in consultation with relevant stake holders.
• Demonstrate a strong sense of client service and responsiveness, showing urgency when immediate follow-up or escalation is required.
• Collaborate with senior leads, Accounts Payable, business stakeholders, and global counterparts to support and optimize Invoicing and T&E processes, share best practices, identify synergies, and drive global initiatives.
• Participate in projects and initiatives as needed, contributing to the overall success of the business.
• Continuously evaluate and suggest process improvement ideas, with a strong focus on leveraging automation technologies, to optimize efficiency and effectiveness across the organization.
• Act as a subject matter expert and provide guidance and mentorship to the team, fostering an environment of continuous learning and professional growth.

Required qualifications, capabilities, and skills:

• Bachelor's degree (or equivalent experience)
• Highly effective in communicating with colleagues at all levels across the organization
• Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts.
• Strong attention to detail and commitment to data accuracy.
• A self-starter who consistently strives for excellence
• Work independently whilst also operating effectively in a team-based environment
• Technical Proficiency across MS Office with excel / data management
• Minimum 1 / 2 years working experience

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Skills Required