Job Description

JOB DESCRIPTION

DESIGNATION

Chief Manager

POSITION GRADE

L5

DEPARTMENT

RCU (Rick Containment Unit)

SUB DEPARTMENT

RCU (Unit)

REPORTING POSITION

L6

LOCATION

Goregaon (East), Mumbai. Corporate Office

KEY RESPONSIBILITIES

Overall responsibility of managing & monitoring the preventive/reactive line of Fraud Risk activities.

Perform trend and root-cause analysis basis feedback received from the Sources, Industry, Branches, Internal Departments.

Ensure all data records & MIS reports are timely maintained with accuracy.

Prepare various MIS & Dashboards and also share the same in different forums, meetings.

Preparing/Submitting Statutory and internal returns including Annual Fraud Monitoring Return.

Interactions with Industry on latest Analytical Models.

Handling of Audit and ensuring sanctity of data.

Manage the Vendor Empanelment and Billing process for RCU Vendors and ensure all prescribed guidelines of Regulator/Company are monitored appropriately during this process.

Co-ordinate with team members of various internal departments to devise processes for risk avert.

Ensure investigation of all types of cases-like Pre Issuance/Post Issuance/Death Claims/Customer Complaints & any other suspicious cases

Drive Fraud-risk awareness programs in the form of Trainings & roll out of Case Studies as well.

Travel to high Risky branches and carry out compliance & fraud risk awareness sessions to minimize the fraud instances.

INTERACTIONS

Internal Relations: Co-ordination with various departments for various requirements and to devise process

External Relations: Co-ordination with Industry for trends/analysis

REQUIRED QUALIFICATION AND SKILLS

Educational Qualifications: MBA / Semi qualified CA

Work Experience:

The ideal candidate should necessarily have

At least 2 years in life insurance industry

Technical Knowledge of Insurance Background

Strong MIS and Analytical skills

Sound Knowledge of MS Excel, MS Word

Certifications: NA

Other skill set:

Good record of achieving productivity and quality targets.

Highly detail oriented and customer focused.

Handle responsibility with minimal supervision with considerable latitude for initiative and independent judgment

Excellent communication skills of both written and oral.

Plan, organize, and manage tasks simultaneously in a fast-paced environment