Chat Support Executive
Job Description
Customer Interaction: Engage with customers through live chat to address queries, complaints, and concerns. Problem Resolution: Provide timely, accurate solutions, troubleshooting issues efficiently. Product Guidance: Offer information and guide users through product/service features. Multitasking: Handle multiple chat conversations simultaneously. Escalation: Escalate complex or critical issues to supervisors. Documentation: Log interactions and resolutions. Adherence: Follow standard operating procedures (SOPs) and service standards.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹19,900.00 - ₹38,900.00 per month
Benefits:
Provident Fund
Work Location: In person
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Job Detail
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Job IdJD5047314
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear