Chat Analyst
Job Description
Job description
I am hiring for Chat Analyst for Chandigarh IT Park.
Shift type: Rotational/Night.
Fresher/Experienced both can apply.
Roles & Responsibility:
1.Assist the customers on queries regarding their Products and Services via CHAT
2.Troubleshooting of technical issues related to customers services
Refer unresolved customer grievances to designated departments for further investigation
3.Meet process expectations with high quality standards and adherence to SLAs
4.Communicate effectively and close looping with client in case of observations
5.Updating status in internal as well as client tools
Interested/eligible candidates can share their CVs at sheetal@regalrich.com or WhatsApp at 7018410618.
Thanks & Regards
Sheetal Sharma
Expertia AI Technologies
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Job Detail
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Job IdJD3220347
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, India
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EducationNot mentioned
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ExperienceYear