Job Description

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Job Title- AVP - Change Management (Project Manager)

Location-Bangalore

Role Description

A Principal Change Analyst within the Change & Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. This person will focus on business processes changes, systems and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize in achieving organisation goals and minimize resistance. The principal change analyst will work to drive faster adoption, higher ultimate utilization, implement within timelines set and proficiency with the changes that impact process. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Responsible for capturing and refining business and/or system requirements

• Works with stakeholders to understand their needs, analyse problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team

• Possess a working knowledge of the business and/or technical domain in reference data

• Leverages experience and understanding of stakeholder need to help create a solution, envisions the solution to solve a problem (Application/Tool Based)

• Gathers & catalogues functional, non-functional, and technical requirements for stakeholder requests

• Determines the impact of modifications and enhancements on the application

• Specify the workflow & systems enhancements to satisfy business & reporting needs

• Conduct review, analysis and support for Front to back testing

• Perform data analysis, design of data architecture requirements and mapping

• Acts as the product(s) subject matter expert to support scope and requirement decisions

• Ensures changes to the application are compliant with bank standards and policies

• Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs

• Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications

• Leads or participate in continuous improvement efforts; Building expertise in creating, analysing, and improving processes

• Creates, maintains and presents training materials for end-users

• Apply a structured methodology and lead change management activities to create a strategy to support adoption of the changes required by a project or initiative.

• Effective implementation of all the projects assigned and take complete ownership of the deliverables.

• Support communication efforts. Support the design, development, delivery and management of communications.

• Assess the change impact. Conduct impact analyses, assess change readiness and identify key stakeholders.

• Working with RTB SMEs and technology resource to design systematic change

• Track and report issues

• Define and measure success metrics and monitor change progress

• Support change management at the organizational level

Your skills and experience

• 10+ years of a track record in Change management, experience in supervising and displays ability to

work in virtual global teams and a matrix organisation * Strong Knowledge of SQL, Python, Alteryx & Tableau

• Strong Knowledge of reference data management is a mandate
• Ability to work with Master Data Management tools, DQ tools
• Relevant experience in Change Management, Data Analysis and driving large transformation projects
• A proven, considerable level of analytical, problem solving and resource planning skills
• Experience in Data Management, Data Analytics, Business Analysis and Financial Services
• Strong and well-developed relationship / stakeholder management skills
• Good analytical and problem solving experience
• Basic knowledge and awareness of (related) business solutions in the marketplace
• Strong knowledge of business analysis methods and tools

Open minded, able to share information, knowledge and expertise with peers & team members

Demonstration of excellent communication skills, influencing and presentation skills, experience in managing Client relationships to drive change

• Highly motivation to fix issues

• PMP, Scrum Master certification - Good to have

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about our diversity and inclusion policy and initiatives.