Cec Team Leader
Year Thane, Maharashtra, India
Job Description
Job Role
- Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment
- Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers
- Minimum 4 to 5 years of relevant experience in cross selling of financial products and at least one year in managing a team.
- Experience of handling various service/sales related campaigns.
- Good communication skills
- Leadership skills
- Thorough overall understanding of banking
- Anticipates, understands and addresses the changing needs of customers.
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Job Detail
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Job IdJD2878831
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear