Cec Officer Inbound Digital Banking Kotak 811 Contact Centre Inbound

Year    Thane, Maharashtra, India

Job Description


:811 Digital - Outbound OfficerDepartment Retail Liabilities | Digital Banking
Location Mumbai, Thane
Number of Positions Multiple
Position Grade M1

  • Assisting in resolving customer queries.
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Providing information to customers.
  • Monitoring sales performance.
  • Closing sales deals.
  • Keeping a record of calls and relevant details.
  • Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make sales or recommendations for products or services that may better suit customer needs
  • Adhere to all company policies and procedures
  • Graduate with decent English communication.
  • Candidate should have a pleasing personality and should be presentable.
  • Should be dedicated and display integrity.
  • Willingness to learn with an attitude of continuous improvement.
  • Willing to work in rotating shifts

Kotak Mahindra Bank

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Job Detail

  • Job Id
    JD3304035
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thane, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year