Job Description

Job description Dear Candidate , Urgent requirement of Customer Support Associate for Wazirpur, New Delhi. Location . Interested can contact on +91-XXXXXXXXXX. Company Profile: - Exotic India offers a unique selection of products that reflect the cultural traditions and lifestyle of India. We bring the best of India to enhance your living, touching every space and corner of your life. Our range of handpicked products are created and acquired, adhering strictly to our policy of Fair Trade, and celebrate India's famed arts, crafts, and spiritual depth with the aim to make India's culture and art accessible to all. As we curate products from artisans, designers, and artists who use traditional techniques, skills and hand-based processes, we give back by offering profits to support our culture that inspires us, while preserving its traditions in the process. https://www.exoticindiaart.com/ Location: Wazirpur, New Delhi Experience: 1 years - 3 years ( Fresher can also apply) Education: Any graduate Compensation: 12000-18000 Per Month Employment: Full time Duties and responsibilities :

• Answering customers' inquiries via Chat, Email, and Social Media. providing the right information.
• Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
• Communicates with other departments to answer customers inquiries, solve their problems and fulfill their needs
• Building lasting relationships with clients and other team members based on trust and reliability.

Knowledge and Skills Required:

• Good communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment

Computer Knowledge/Skills:

• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explore
• Demonstrates a proficient knowledge of email applications.

Interested can contact on +91-XXXXXXXXXX. Job Type: Full-time Salary: ?12,000.00 - ?18,000.00 per month Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Delhi - 110052, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• Telecommunication: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 +91-XXXXXXXXXX