Job Description

Overview:
TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.
Job Title: Catalog Specialist I
Location: Hyderabad
Duration: 4 Months
Job Type: Contract
Work Type: Onsite
:
Top Key Responsibilities:
This includes, but is not limited to:

• Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions
• Identify patterns emerging in the audits and contribute to process/program improvements
• Provide timely response to stakeholders on related tasks as per SOP and SLA
• Systematically escalate problems to the relevant owners/ teams according to pre-determined process
• Maintain records of day to day work by updating trackers or workflow tools
• Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
• Understand performance metrics for driving business goals
• Work in a collaborative environment and contribute to the growth of the respective team/program
• Develop a global perspective and understand the nuances of various geographies that the client operates in

Basic Qualifications:

• Bachelor's degree; Fresher (up to 2024 Passed out),
• 1-2 years experienced profiles are considered but no beyond.
• Good communication skills - both verbal and written
• Demonstrated ability to work in a team
• Sound problem solving ability and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Excellent attention to detail and work with the highest level of accuracy

Preferred Qualifications:

• Working Knowledge of MS Office products such as Word and Excel
• Excellent communication and data presentation skills
• Fluent written and spoken English

TekWissen Group is an equal opportunity employer supporting workforce diversity.