Job Description

Job Summary:

The F&B Captain/ Steward is responsible for supervising and coordinating the activities of service staff in a restaurant or banquet setting. The role ensures high standards of guest service, manages daily operations efficiently, and supports training and performance of service personnel. The Captain/ Steward acts as the point of contact between the guests and the service team.

Key Responsibilities:

Supervise and guide waiters, stewards, and other service staff during shifts. Ensure smooth service operations and adherence to service standards. Welcome and seat guests, assist in taking orders, and ensure timely food and beverage delivery. Handle guest queries and resolve complaints professionally. Monitor table settings, cleanliness, and overall ambiance of the dining area. Coordinate with the kitchen and bar to ensure accuracy and quality of orders. Assist in briefing the team before each shift and assign duties. Maintain stock levels of service items like cutlery, crockery, and condiments. Train and mentor junior service staff. Ensure compliance with hygiene and safety standards. Prepare daily shift reports and communicate key issues to management.
Job Type: Full-time

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Rotational shift
Work Location: In person