Job Description

Job Responsibilities Greet customers as they arrive at the food service facility, and provide them with assistance in finding seats. . Ensure that customers are provided with menus and assist them in choosing items according to their tastes. . Oversee the ordering process, ensuring that the right order is delivered to the kitchen area. . Prompt kitchen staff to expedite orders, ensuring that they are served in a timely fashion. . Provide customers with suggestions on beverages that complement the food items that they have ordered. . Monitor food and beverage items inventory to ensure optimum levels, and communicate low stock situations to the kitchen manager. . Handle stocking activities, by following set instructions, and ensure that food rotation activities are properly carried out. . Create and maintain effective relationships with kitchen staff, to ensure timely and accurate delivery of orders. . Oversee the cleanliness and maintenance of kitchen and dining areas, ensuring that standards are lived up to. . Respond appropriately to customers\' inquiries, and attempt to assist them throughout their dining experience. . Manage the telephone exchange to respond to queries regarding food and beverage services over the telephone. Job Requirements . Knowledge of various cuisines, understanding of food and beverage SOPs and accounting skills. Customer orientation, NPS orientation

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