Job Description

The Program Management Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Support the team management in planning and coordination of day-to-day activities of running a Program or portfolio of Programs within Data Transformation
• Develop a good understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of Data Transformation
• Understand the key business deliverables required for a Project/Program and the associated dependencies on other programs to ensure all dependencies are actively managed
• Assist in coordination of program plans and charter including benefits and stakeholder management, acceptance plan, and central program risk/ issue log
• Provide credible challenge to Program/Project plans, proactively track risks/issues and ensure timely escalation to management
• Ensure adherence to Citi approved PM standard procedures (CPMC) and tools as applicable for Program and Project Management which includes PTS 2.0 and Citi Risk and Controls. Identify and escalate gaps in aligned Projects and Programs plans
• Efficiently plan self-workflow and ensure timely completion of assigned activities and maintaining the productivity standards of the team.
• Applies best practices for effective communication and problem-solving.
• Project Plan maintenance:

• Work closely with Program team and maintain consolidated cross initiative (program group level) project plans
• Ensure data quality in individual plan submissions as well as consolidated plans
• Ensure compliance with Citi's Transformation Program Office guidelines and Citi Program Management policies and standards
• Status Reporting:

• Drive collection and aggregation of status reports into reporting packs for senior management reviews as well as use in various governance meetings. Draft written and verbal status updates as requested by seniors
• Review status reports submitted for relevancy, correctness, and provide challenge to content to enable quality reporting
• Assist in program tracking and reporting processes for the Data Transformation (DGP) including Steering / Operating Committee reporting, Weekly Program Management Reporting, and any other ad-hoc reporting
• Assist in documentation, data and metrics provided to identify gaps compared to scope; action plan; performance and quality issues and significant variances and trends and develop insights for senior management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Overall Experience of 7-9 years with hands-on execution experience on program management and a good exposure to program governance activities.
• Excellent project management skills with a good track record of driving positive and sustained change with "roll up sleeves" aptitude
• Ability to think strategically, analytically, and creatively towards problem solving as well as multi-tasking
• Good interpersonal skills, collaboration across organization, including a proactive and 'no surprises' approach
• Strong communication skills (written, verbal), including diplomacy, and ability to engage/influence at the senior management level
• Integrity, maturity, dependability, a positive professional attitude and capable of managing internal relationships
• Experience and ease in interfacing with Senior Management, able to facilitate meetings with key stakeholders

Education:

• Bachelor's/University degree or equivalent experience, potentially master's degree
• CAPM / PMP / Prince2 certification and working knowledge of JIRA and Microsoft Project Plan, preferred

Job Family Group: Project and Program Management



Job Family: Program Management



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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