Job Description

Manages overall program/multiple projects through effective budget planning and utilisation impacting teams, financials and business strategy

Job Purpose
The scope of the role is centred on managing multiple projects/account, generating revenue, meeting the targets by participating in new business development efforts, executing successful program management with focus on organizational goals and customer centricity. Scope also includes resource management, creating roadmap for skill enhancement, customer engagement, managing P&L from annual forecasts to expense control in alignment with business unit's objective and overall account management and governance

Education
Diploma Engineers
Engineering Graduate

Preferred Education

Experience
> 10 years

Certifications
PMP Certification

Impact and Influence
Impacts performance of business unit by successfully managing the assigned programs and by interfacing with customers through program execution and delivery
Impacts successful project completion by monitoring and controlling cost overruns
Impacts business growth with new business opportunities by proposing value propositions, helping with proposals
Impacts customer satisfaction by playing key role in managing customer relationship
Influences the direction/strategy for business unit by giving inputs on latest technologies/trends
Influences the quality and productivity of the teams by sharing lessons learnt, best practices, knowledge sharing across teams and driving for operational excellence

Principal Accountabilities (A)
Technical Management

Competency development
Responsible to identify new competency requirements proactively working with sales/SME team/customer and create a roadmap for competency enhancement for current and future projects

Project Management

Project planning
Responsible to review project plans, institute changes, and reprioritize as necessary. Enforces to handle post-delivery issues and customer acceptance

Project closure
Accountable to identify efficiencies for future implementations
Accountable to evaluate and communicate final project results (scheduled budget and cost efficiency, project team performance, lessons learned, and customer satisfaction) to project team and sponsor in a method as agreed in the project specification

Risk management
Responsible for risk mitigation

Process Management

Process/Productivity management and improvement
Responsible to frame and implement effective processes and methodologies that will improve the productivity of the organization
Accountable to track resources, timesheets, utilization, and timely invoicing

Customer Management

Manage and build customer relationships
Responsible for maintaining clear communication with customers regarding mutual expectations, and monitor customer satisfaction. Builds business relationships beyond the project environment
Accountable to initiate/conduct program review meetings /board review meetings as per agreed plan
Business development
Responsible for expanding engagement with existing customer and contribute to new proposals
Escalation management
Accountable for customer escalation management through timely reviews, proactive plans to minimize escalations, action plans to handle escalations effectively
Conduct root cause analysis in case of issues and follow up with corrective actions

Principal Accountabilities (B)
Business and Strategy Management

Revenue and profitability
Responsible to monitor projects profitability regularly and ensure group target on revenue and contribution margin/profit are met
Responsible for keeping abreast of industry/technology trends and driving business growth
Responsible for tracking contract management (delivery, quality, cost)

Business development
Responsible for proactive proposals through account mining (across geographical locations)
Responsible for identifying technical solutions which can contribute to revenue growth/IP creation
Initiates ideation sessions to explore new opportunities

Organisation Framing and Development Management

Performance management
Accountable to provide clear goals and objectives to direct subordinates, follow-up and conduct performance appraisals. Monitor implementation of IDPs and retention for critical team members

Leadership
Responsible to identify potential leaders and groom them for higher level roles through customized programs and assessments
Accountable for effective delegation and collective decision making in the group

Leadership Competencies
Impact & Influence
Commercial & Business Acumen
Change & Innovation Orientation
Managing Others
Analytical Thinking & Decision Making
Customer Service Orientation
Delivering Results

Technical Focus Areas
:
1. Automation lead
2. Wrting test automation scripts and maintenance
3. Conducting Requirement analysis, Sprint planning, estimation and execution
4. Performing quality Code review
5. Customer co-ordination
Skills
1. Automation lead with miniumum 6-7 yrs of experience
2. Experience in Robot Framework, python, android, web automation.
3. Experience in android automation using UI Automator, ADB, Appium.
4. Experience web automation using selenium.
5. Experience in using code review process, JIRA, confluence,polarion

Technical Competencies
ISO (13485)
Android Framework
Android CTS
Mobile Handsets/Tablets
JIRAV
Visual Studio
Agile Scrum
MS office tools
QXDM Logcat
Visio
Debuggers/IDE
Linux
Databases (SQLite, MySQL, Postgres, Oracle, MS SQL, Google Firebase. eXtremeDB, NoSQL, MongoDB, etc)
Wearables/Health/Sport
smartHome
Java/J2EE/J2ME
Settop Boxes
SVN
Java Script
CMMi
Microsoft Project

Skills
JIRAV
Android Framework
Agile Scrum
Databases (SQLite, MySQL, Postgres, Oracle, MS SQL, Google Firebase. eXtremeDB, NoSQL, MongoDB, etc)
Android CTS
Wearables/Health/Sport
Visual Studio
ISO (13485)
Visio
SVN
Java Script
CMMi
Mobile Handsets/Tablets
QXDM Logcat
Settop Boxes
Debuggers/IDE
MS office tools
smartHome
Java/J2EE/J2ME
Microsoft Project
Linux
Education: Any Graduate
Industry: IT-Hardware/Networking, Telecom

Skills Required