Job Description

CVM-BIU

Department Campaign Operations ( BIU)


Location Mumbai


Number of Positions 4


Reporting Relationships Chief Manager


Position Grade M1/M2





Person would be responsible for development of

AdobeCampaign Classic

workflow on a timely basis with precision as per the requirements. Should be able to coordinate with Campaign Managers/Product on queries raised by them and translate them to Adobe campaign workflows. Should be able to demonstrate technical and programming skills like Adobe Campaign, Java Scripting, CleverTap, CRMNext, Siebel etc. Should be a Team player with good communication skills & should be able to work under pressure. Design, develop and execute complex rules using Adobe Campaign including Java scripting. Monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications and ensure communications are executed correctly. Manage communication status reporting; define standard delivery reports, and create new adhoc reports using available tools (e.g. SQL, Adobe Campaign). Analyze key campaign performance metrics and recommend ways to optimize campaign design. Help drive the migration of existing communications to the Adobe Campaign platform.



Graduate /Post Graduate/MBA/BE with 1-2 years Adobe Campaign Classic experience. Banking experience would be an advantage. Well versed with Adobe Campaign Classic, Java Scripting, SQL, CRMNext, Siebel, macros, excels functions, etc. Problem solving attitude. Analytical skills & ability to quickly understand / anticipate the business requirement and outline the business benefit. * Apply data program techniques and procedures.