Job Description

Company Description ElysianService Leverage is a dynamic Business Process Outsourcing (BPO) partner based in Noida. We are dedicated to delivering high-performance customer management solutions while actively supporting and advocating our clients\' brands. Our client-centric solutions are tailored to meet the unique needs of each business, from sales and customer care to technical support and back-office operations. We strive to optimize operational costs in an innovative environment that emphasizes an exceptional customer experience and continuous improvements. Role Description This is a full-time on-site role for a Caller at ElysianService Leverage. The Caller will be responsible for providing comprehensive customer support services including handling inbound and outbound calls, resolving customer queries and complaints, and maintaining accurate and up-to-date customer records. The role requires strong communication skills and the ability to work effectively as part of a team. Qualifications Excellent verbal communication skills Strong listening and problem-solving skills Proficiency in using call center technology and software Attention to detail and accuracy in recording customer information Ability to work in a fast-paced and deadline-driven environment Excellent organizational and time management skills Prior experience in a customer service or call center role is a plus Fluency in multiple languages is a plus

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