Call Handler
Year Delhi, Delhi, India
Job Description
Responsibilities:
- Handle incoming customer inquiries and resolve issues promptly and efficiently
- curating streamlined email and social media communication mediums for offers, updates and much more
- Manage customer complaints and ensure timely resolution
- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues
- Provident Fund
- Day shift
- Performance bonus
+91 8810601269
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Job Detail
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Job IdJD3189937
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear