Call Center Representative
Year Kolkata, West Bengal, India
Job Description
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Job Title: Call Center Representative Company Name: Gigabyte Technology India Pvt. Ltd. Location: Kolkata " Urgent Requirement" : We are seeking a dynamic and customer-focused individual to join our team as a Call Center Representative. As a vital part of our customer service department, you will be responsible for handling quick responses through emails and phone calls. Strong proficiency in English, both spoken and written, is a key requirement for this role. Responsibilities:
Contect Number: 033-3560-0609 Time : 11 AM to 4 PM Job Types: Fresher, Full-time, Walk-In Salary: \xe2\x82\xb98,000.00 - \xe2\x82\xb912,000.00 per month Benefits:
- Efficiently handle customer inquiries and concerns through prompt responses via email and phone calls.
- Provide exceptional customer service to ensure customer satisfaction.
- Maintain a professional and courteous demeanor in all interactions with customers.
- Document and update customer information in the system accurately.
- Collaborate with team members to resolve complex issues.
- Excellent command of English, both spoken and written.
- Previous experience in a customer service or call center role is preferred.
- Strong communication skills with the ability to articulate information clearly and concisely.
- Ability to handle a high volume of inquiries while maintaining accuracy.
- Proficient in using customer service software and computer applications.
- High school diploma or equivalent; college degree is a plus.
- Previous experience in a call center or customer service role is beneficial.
- Exceptional interpersonal and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Contect Number: 033-3560-0609 Time : 11 AM to 4 PM Job Types: Fresher, Full-time, Walk-In Salary: \xe2\x82\xb98,000.00 - \xe2\x82\xb912,000.00 per month Benefits:
- Provident Fund
- Day shift
- Performance bonus
- Yearly bonus
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Job Detail
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Job IdJD3241541
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear