Full job description Hiring for Customer support (International BPO) #BPO #Inbound Process #Customer Care Executive # 1. There will be only night shifts 2. Only work from office 3. There will be two weeks off (Rotational) 4. Cab facility available 5. **Candidates must have excellent communication skills in English language (Written/Verbal)** 6. **Must be residing in tricity with family (We prefer candidates who are tricity natives.)** A. Customer Interaction : Engaging with customers via various communication channels including phone, email, chat, or in person. B. Responding to Inquiries : Addressing customer inquiries, requests, and concerns in a timely and professional manner. C. Complaint Handling : Handling customer complaints with empathy and aiming to find satisfactory solutions. D. Customer Feedback : Gathering feedback from customers and conveying it to relevant departments for improvements. Job Types: Full-time, Permanent, Fresher Benefits:
Health insurance
Life insurance
Provident Fund
Schedule:
Night shift
US shift
Supplemental pay types:
Shift allowance
Education:
Bachelor\'s (Required)
Language:
English (Required)
Work Location: In person Speak with the employer +91 9646969705 Job Type: Full-time Salary: \xe2\x82\xb915,799.48 - \xe2\x82\xb930,056.94 per month Benefits:
Food provided
Health insurance
Paid sick time
Schedule:
Rotational shift
US shift
Supplemental pay types:
Performance bonus
Education:
Bachelor\'s (Preferred)
Language:
English (Preferred)
Ability to Commute:
Chandigarh, Chandigarh (Required)
Ability to Relocate:
Chandigarh, Chandigarh: Relocate before starting work (Required)
Work Location: In person Speak with the employer +91 9646969705
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