Job Description

Call Center Executive walk in interview same day Male / Female
Salary No Bar For Right Candidate
Night Shift
Location -: Ludhiana ferozepur road
Visit our Office With your 4 Copy CV and Photos and your ID Proof We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. Responsibilities

• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.

Requirements

• Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
• Prior experience with customer service and call centers in relevant job roles.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.

For More Details Call +91-XXXXXXXXXX / 9988477605 JOBS GURU THE PLACEMENT CONSULTANTS Job Types: Full-time, Fresher, Regular / Permanent Salary: ?15,000.00 - ?25,000.00 per month Benefits:

• Cell phone reimbursement

Schedule:

• Night shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus
• Shift allowance

Ability to commute/relocate:

• Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Call center: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• calling: 1 year (Preferred)

Language:

• Hindi (Preferred)

Speak with the employer
+91 9988477605