Handle inbound and outbound customer calls in a professional manner.
Resolve customer queries related to orders, services, or complaints.
Provide accurate information about products, services, and offers.
Record and update customer details in the system.
Ensure customer satisfaction through effective communication and problem-solving.
Coordinate with internal departments (operations, delivery, etc.) for quick resolutions.
Maintain daily call logs and reports.
Requirements:
Minimum [12th Pass/Graduate] or equivalent.
Prior experience in customer support/call center will be an added advantage.
Good communication skills in [English/Hindi/Regional Language as required].
Ability to handle pressure and multitask effectively.
Basic computer knowledge (MS Office, Email, CRM tools).
Positive attitude, patience, and a customer-first approach.
Job Type: Part-time
Pay: ₹6,000.00 - ₹7,000.00 per month
Expected hours: 30 per week
Benefits:
Paid sick time
Paid time off
Work Location: In person
Speak with the employer
+91 9537322522
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.