Call Center Executive

Year Chennai, Tamil Nadu, India

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To answer every call effectively for Restaurant table bookings and cancellations.
Taking feedback from the dined-in customers about foods and service and other criteria.
Attend to customer calls immediately with a zeal to help and always courteous and soft spoken,
To be able to coordinate with the operation team for bookings and cancellations
Adherence to the Quality of Calls and Procedures.
Should be able to understand the customers need and reply diligently.
Accomplishes all tasks within the proper time frame with 100% call backs.
Walks the extra mile to ensure satisfaction over and above the regular call of duty
Displays outstanding level of initiative with little or no supervision
Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Job Types: Full-time, Regular / Permanent, Fresher Salary: 911,000.00 - 916,000.00 per month Benefits:

Schedule:

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