Cafe Manager
Year Srinagar, Jammu and Kashmir, India
Job Description
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Emperos Collective is a vibrant and fast-paced caf\xc3\xa9 dedicated to providing a welcoming environment and exceptional culinary experiences. We are seeking a dynamic and customer-focused Cafe Manager to lead our team and contribute to the continued success of our establishment. If you have a passion for excellent coffee, delicious food, and creating memorable customer experiences, we invite you to join our team. Key Responsibilities:
- Operational Leadership:
- Oversee day-to-day operations of the caf\xc3\xa9, ensuring a smooth and efficient workflow.
- Manage and schedule staff to optimize service levels and maintain a positive work environment.
- Uphold high standards of cleanliness, hygiene, and presentation throughout the caf\xc3\xa9.
- Customer Service Excellence:
- Foster a customer-centric atmosphere by ensuring exceptional service standards are consistently met.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Train and motivate staff to provide excellent customer service.
- Menu Development and Quality Control:
- Collaborate with the chef or kitchen staff to develop and update the menu.
- Ensure the quality and consistency of food and beverage offerings.
- Monitor inventory levels and order supplies to meet customer demand.
- Financial Management:
- Implement strategies to maximize sales and profitability.
- Monitor and control operational costs, including labor, supplies, and overhead expenses.
- Prepare and analyze financial reports to assess performance and identify areas for improvement.
- Staff Training and Development:
- Conduct training sessions for new and existing staff to ensure they are well-versed in product offerings and service standards.
- Foster a positive work culture that encourages professional growth and development.
- Marketing and Promotion:
- Collaborate with the marketing team to develop and execute promotional activities to drive customer traffic.
- Engage with the local community to build relationships and enhance the caf\xc3\xa9\'s presence.
- Health and Safety Compliance:
- Ensure compliance with health and safety regulations and maintain a safe working environment for staff and customers.
- Conduct regular inspections to identify and address any safety concerns.
- Vendor Relations:
- Establish and maintain positive relationships with suppliers and vendors.
- Negotiate contracts and pricing to ensure cost-effectiveness and quality of products.
- Proven experience in a managerial role within the food and beverage industry.
- Excellent leadership and communication skills.
- Strong organizational and multitasking abilities.
- Passion for delivering exceptional customer service.
- Knowledge of cafe trends, industry best practices, and food safety regulations.
- Basic understanding of financial management and budgeting.
- Availability to work flexible hours, including weekends and evenings.
- Provident Fund
- Day shift
- total work: 5 years (Preferred)
- Srinagar, Jammu and Kashmir (Required)
- Srinagar, Jammu and Kashmir: Relocate before starting work (Required)
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Job Detail
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Job IdJD3241267
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSrinagar, Jammu and Kashmir, India
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EducationNot mentioned
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ExperienceYear