Job Description

1. Event Planning and Sales Management

Lead Generation:

Act as the primary contact for all catering and event inquiries (in-house bookings, corporate lunches, parties, etc.).

Consultation & Sales:

Conduct client consultations, develop custom menu proposals, and provide accurate quotes based on client needs, budget, and logistical requirements.

Contract Management:

Draft, review, and finalize event contracts, ensuring all terms, payments, and cancellation policies are clearly communicated.

Profitability:

Track and analyze the financial performance of each event and catering job, working to meet or exceed targeted sales and profit margins for the department.

2. Catering and Event Logistics

Menu Coordination:

Work closely with the Head Chef (or Commis Chef) to finalize food and beverage quantities, dietary restrictions, and kitchen production timelines.

Staffing & Scheduling:

Determine staffing needs for each event, schedule catering staff, and manage on-site teams during event execution.

Logistics & Equipment:

Oversee the organization, packing, and safe transport of all necessary equipment (serving dishes, chafing dishes, linens, supplies) to and from event locations.

Set-up & Breakdown:

Supervise the professional setup of catering displays and service areas, ensuring adherence to the agreed-upon aesthetic, followed by efficient breakdown and inventory check-in.

3. Operational and Team Support

Supervision:

Lead the catering team (both in-house and temporary staff) during event execution, ensuring high standards of service, presentation, and food safety are maintained.

Quality Assurance:

Ensure the cafe's core retail operations remain functional and adequately supported, even during heavy event periods.

Training:

Train other cafe staff on the specific processes, packaging, and safety requirements related to fulfilling catering orders.

General Management:

Act as the managerial presence in the cafe, handling daily operational issues, customer service, and opening/closing duties when event duties permit or when the Cafe Manager is absent.

Required Qualifications and SkillsQualifications

Minimum of

2+ years of experience

in catering coordination, event management, or sales within the food and beverage/hospitality sector. Proven experience in developing menu proposals and calculating catering costs/pricing. Strong proficiency with Microsoft Office/Google Workspace for creating professional proposals and tracking spreadsheets. Valid Food Handler's Certification and knowledge of commercial kitchen food safety standards.

Key Attributes

Exceptional Organizational Skills:

Ability to manage multiple projects simultaneously, focusing on minute logistical details (timelines, transport, inventory).

Client Relationship Management:

Outstanding professional demeanor and communication skills required to build trust and rapport with corporate and private clients.

Negotiation & Sales Acumen:

Proven ability to close sales, upsell services, and maintain financial targets.

Flexibility:

Willingness to work irregular hours, including evenings and weekends, dependent on the event schedule.
Job Type: Full-time

Pay: ?22,000.00 - ?30,000.00 per month

Work Location: In person