Job Description

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with \xc2\xa3154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.
We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software.

Founded in 2022, CACI Services India is playing a key role in empowering digital transformation for CACI clients, by becoming a seamless integrated offshore software development capability for CACI Business Units, committed to delivering innovative, high-quality solutions, while fostering strong, collaborative partnerships and transcending geographical boundaries.

What you\xe2\x80\x99ll be doing
This is an exciting opportunity to join the CACI India as IT Support Engineer.
The ideal candidate will be quality driven and self-motivated, with experience in handling end-end support engineer activities.

Must Have: The successful candidate will have experience:

• respond to and provide solutions to technical support requests from users of computers and software applications
• setting up and installing new computers, networks and software
• setting up user accounts and profiles on the network
• installing updates, known as patches, to software applications
• installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
• diagnosing and fixing network problems and hardware or software faults
• maintaining inventories of hardware and software
• keeping a record of issues and faults along with solutions, for future reference.

Other skills

• Basic IT skills.
• Social media management skills.
• Basic data analysis skills.
• Business acumen.
• Collaboration skills.
• Excellent written and verbal communication skills.
• Networking skills.
• Critical thinking and problem-solving skills.
• Presentation skills.
• Active listening skills.
• Reporting skills.

A degree in technology with exceptional experience in IT Support.

What we can offer you:
The IT Support Engineer role is an excellent opportunity, and CACI Services India rewards their staff well with a competitive salary and impressive benefits package which includes:

• Learning: Budget for conferences, training courses and other materials
• Health Benefits: Family plan with 4 children and parents covered
• Future You: Matched pension and health care package

We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.

Training, personal development and progression

• We understand that your career progression is important to you. At CACI people get promoted on merit when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress.
• Everyone\xe2\x80\x99s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn\xe2\x80\x99t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.
• As well learning on the role, we will support you to gain certifications that enhance your career prospects and deliver value to CACI.
• As your role progresses, we will review your training and development to ensure currency with our business roadmap.

Flexibility
The key to our success is our teamwork and collaboration. We take a hybrid approach \xe2\x80\x93 working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.

Diversity and Inclusion
CACI is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief, or age.

An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.