Job Description

Sr. Implementation Manager (SAAS ERP)

Location : Noida

Experience : 5-9 yrs

About the Implementation team :

The Implementation Team is a collection of Global Implementation Specialists from all different backgrounds - some have Project Management backgrounds others have strong Financial Services and Consultancy experience - the thing they have in common is the drive to get the projects done on time and the right attitude to working with clients and colleagues alike.

It is a phenomenal team and this role is your opportunity to join them!

About the Implementation Manager Position :

- If you are a naturally curious person who likes to know all the why-s and how-s and have the attention to detail to spot the smallest discrepancies but still enjoy working with people on solving problems this role will be a good fit for you. Unlike many larger companies, we give our Implementation Managers full ownership of their projects - this means also means full responsibility.

- The job is fast-paced, busy and will give you great exposure to negotiating and working with C-level decision-makers and collaborating with international teams as well.

Essential Duties and Responsibilities :

The Implementation Manager position is responsible for managing India client software integration projects by performing the following duties :

- Provide quality service that consistently exceeds client and company expectations.

- Manage project scope, budget and schedule to baselines established by client and company.

- Communicate effectively with both internal and external stakeholders.

- Resolve client problems related to services or the software product to pre-determined SLA's.

- Train clients on product features and additional services related to C2FO's SaaS solution.

- Educate clients on C2FO Best Practices and tools to grow program impact.

- Influence and spur initiatives, facilitate and enhance performance within a cross-functional environment.

- Attend on-site client meetings when necessary.

- Contribute to internal PMO resources and lessons learned.

- Support India team operationally in additional areas covering but not limited to - marketing, account management, sales ops, etc.

Qualifications :

- Bachelor's/Master's degree in Engineering or Business related discipline or equivalent practical experience.

- 5+ years of experience in Technical/Finance Project Management in Methodologies such as SDLC, Agile, SCRUM, Waterfall.

- Excellent experience in presenting to executive sponsors and demonstrated strong communication skills at all levels of management.

- Proven ability to demonstrate a drive for results and accountability of business needs.

- Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.

- Up to 50% travel.

Preferred Qualifications : Experience gained in the Financial Services industry or in a Consultancy Firm is preferred.

About Us :

C2FO is working to deliver a future where every company in the world has the capital it needs to grow. Our technology provides an easy, low-cost way for businesses of all sizes to increase cash flow by receiving early invoice payments. Since 2008, C2FOs online marketplace and innovative financial products have accelerated payments by more than one billion days for companies in over 180 countries.

Named one of Forbes Fintech 50, C2FO provides more than $1 billion in working capital each week for hundreds of thousands of businesses. C2FO has more than 500 employees worldwide, with headquarters in Kansas City and locations throughout Europe, Asia Pacific and Australia. For more information, visit www.C2FO.com

Benefits : At C2FO, we take care of our customers and our people - the vital human capital that helps our customers thrive. That's why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. (https://www.c2fo.com/amer/us/en-us/about-us/careers)

Commitment to Diversity and Inclusion :

- As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission.-

- We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

- We will accept any suitable combination of education, training, or experience.