Who We Are Today?s ambitious business environment is more than that ? it?s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right abilities to be successful. This is now a mantra for our Cisco leadership team and for us. Cisco IT team is changing the way we run Cisco?s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reinvent the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! What You'll Do We have a fantastic opportunity for an IT Business Analyst who wants to develop their technical skills and functional understanding as they plan, design, and implement new Seller Experience Platform in the Sales Compensation organization. You would play a meaningful role in the team, defining business processes for, and guiding the tactical execution of, our development teams. Responsibilities would include:

• Partnering with business architects, operational teams, and domain specialists to build, refine, and document process models, requirements, workflows, and data flows.
• Analyzing sophisticated business problems and collaborating with Architects and Development Leads to define and document system capabilities and features.
• Gathering, refining, and delivering requirements for implementation by our delivery teams.
• Identifying and resolving issues raised by users.
• Discerning impacts to downstream systems and working multi-functionally to explore solutions.
• Conducting post-project evaluations to find areas of improvement and growth.
• Helping to manage risks, issues, and dependencies across multiple teams, and reporting status to managers and business partners.

Who You'll Work With As part of the Cisco IT team, you will be part of a team passionate about Partner Experience. You will work closely with Global Partner Organization, Finance, Operations, and program teams to develop the strategy for new Crediting and Compensation features and enhance existing ones. You will partner with architects, leads, and project managers to implement innovative technical solutions. Through these collaborations you will drive exceptional experiences to showcase our technical capabilities through secure and scalable enterprise solutions. Who You Are A hardworking and experienced professional who enjoys digging into complicated problems and exploring details of technical solutions. Someone who understands technology and thrives in bringing clarity to ambiguous situations. A standout colleague capable of influencing within and outside of the team, as well as being an agent for change and transformation. Someone with an ability to take the lead in developing business solutions and clearly communicate complex concepts. Our minimum requirements are as follows:

• 8+ years of professional experience as an IT/ Business Analyst or other technical role.
• An understanding of selling motions, ideally with experience in a Sales IT organization.
• Outstanding communication and collaboration skills.
• Familiarity with Sales Crediting & Compensation lifecycle models and principles
• Experienced in Agile and Waterfall development methodologies.
• Understanding of software development lifecycles and tools, including design and operations.
• Ability to build relationships with on-site and remote colleagues.
• Lead and maintain an agile partnership between business, operations, and IT.
• Experienced in facilitating estimation sessions and value driven decision making.
• Proficiency in understanding business functional areas and processes, and the ability to cleanly articulate them to others.

Why Cisco #WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we?re ?old? (38 years strong) and only about hardware, but we?re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do ? you can?t put us in a box! But ?Digital Transformation? is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don?t care. Tattoos? Show off your ink. Like polka dots? That?s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S.:


When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.