Overview:
Do you have an interest in application support? Do you want to be a part of highly visible and high growth team? If yes, this is the role for you! The Jr. Systems Admin/Application Operations role is a support role in the Corporate Technology and Security organization at iCIMS that is designed to provide administrative support across our talent, financial and legal applications. This role will assist the product owners in the management of support tickets across all systems, ensuring that they are completed within SLA\xe2\x80\x99s and ensuring that stakeholders needs are met. Helping design, test and implement new system integrations. Help develop custom reports and data analysis. About Us:
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We\xe2\x80\x99re passionate about helping companies build a diverse, winning workforce and about building our home team. We\'re dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities:

• Work with senior product owners to handle support tickets and other functions.
• Develop and maintain custom reports, configurations, and permissions.
• Assist in testing of product releases to ensure that current functionality is not affected by upcoming changes.
• Support all end user requests and provide issue resolution for system\xe2\x80\x99s internal users.
• Partner with business to update system related documentation and training materials to reflect changes implemented in process and/or system functionality due to releases or configuration changes.
• Keep the business informed on the status of in progress activities through weekly/monthly dashboards.
• Ensure business change management policy, defined by the department, is implemented on all major changes made to the application to stay compliant with SOC and ISO 27001 certifications.
• Participate in testing and validating system fixes and enhancements and assisting with user acceptance testing.
• Consistently ensure that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies.

Qualifications:

• Bachelor\xe2\x80\x99s degree required.
• Minimum of 1 year of related work experience administering enterprise systems required.
• Proficient in Microsoft Office Suite (Xcel, Word, PowerPoint).
• Willing to learn administrative functions on multiple systems across legal, financial, and talent businisses.
• Ability to work independently, while being a collaborative member of the team
• Strong communication and interpersonal skills.
• Demonstrated ability to solve practical problems or resolve issues in a timely manner.
• Maintain the security and confidentiality of any proprietary or sensitive data.

Preferred:

• Knowledge of NetSuite, UKG, iCIMS ATS, DocuSign, ServiceNow preferred

EEO Statement:
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.


We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits:
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits