Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr\'s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world\xe2\x80\x99s most valuable enterprises \xe2\x80\x94 global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through
The Sprinklr Way .

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  workplace
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  Articulate and understand the product vision and strategy and how it relates to our clients

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  Feature definition and appropriate levels of documentation to enable developers to build components
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  Collaborate with colleagues across the Firm to understand pain points and identify areas of improvement
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  Functional testing, acceptance testing and approval of new features
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  Maintain internal and client facing feature documentation for technical and non-technical audiences
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  Maintain and plan milestone builds of the product, ensuring associated documentation is managed

Skills and Experience:

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  Bachelor\xe2\x80\x99s degree in CS or CE
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  4-6 years of experience as Business Analyst on SharePoint, Teams, Power platform and the M365 technology stack.
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  Automating processes using Microsoft 365, PM applications
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  Experience working in an agile environment

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  Good understanding of information management and document management
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  Strong stakeholder management skills
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  Planning & Organizing
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  Proven ability to deliver on commitments.
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  Work with IT leaders on other Enterprise wide initiatives.

Why you\'ll love Sprinklr: We\xe2\x80\x99re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world\xe2\x80\x99s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand\xe2\x80\x99s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world\'s largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we\xe2\x80\x99re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr\xe2\x80\x99s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this
form , and we will reach out to you. If you have additional questions, please contact
accommodations@sprinklr.com .