Job Description

Responsibilities

• Business process design and improvement
• Mapping customer journeys
• Analyzing, documenting and managing business requirements and providing functional assurance
• Workshop planning and facilitation
• Change planning and conducting impact assessment
• BA deliverables planning and management
• Building, managing and validating Requirements Traceability
• Understanding of delivery methodologies such as waterfall and agile
• Communications planning and management
• General understanding of business systems and networks
• Preparing user acceptance test scenarios and scripts
• Producing and presenting reports, business cases and other client deliverables
• Assisting with the creation of presentations and other materials for end user training.
• Interacting with clients, both internal and external, to supply information.
• Primary and secondary research gathering.
• Able to demonstrate experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values
• An understanding of core telecommunication business processes and appreciation of telecommunication & media market trends
• Excellent client facing skills
• Working collaboratively with clients to deliver a first class service
• Experience and understanding of end to end system integration deliveries
• A sound approach to problem solving and can adapt rapidly to changing situations.
• A very high standards of written, spoken and presentation skills in English
• Knowledge of the change control process and the ability to analyze change to minimize impact on requirements and implementation

• Methodical, detail oriented, efficient, organized, resourceful, highly productive
• Exposure to IIBA's Business Analysis Body of Knowledge (BABOK) is an advantage
• Ability to understand the larger context of problems, opportunities, and needs
• Excellent analytical and problem solving skills
• Strong written and oral communication skills