Job Description

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? Join us on our journey for a better tomorrow. Business Line Manager – Aftermarket
We are looking for a Business Line Manager – Aftermarket for Gas and Process Division.
The mission of the Business Line Manager – Aftermarket in India will be:

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  To further develop and profitable grow the Aftermarket business globally in accordance with the divisional targets and objectives with focus on customer share and consolidated profitability.

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  Work out and implement the Aftermarket Business Plan in accordance with the guidelines and strategies defined by the division and further grow the After Market business up to the next level;

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  Focus on climbing the service ladder and increase the service contract ratio significantly.

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  Introduce successfully the maintenance concept for competitor units on combined compressed room installations;

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  Implement 100% customer share principle to the full extend;

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  Increase significantly our market presence and our brand image on the Canadian market;

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  Identify the Customer needs and evaluate their potential for further development by permanent contact and follow-up;

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  Provide a high level of satisfaction and service quality to the existing service customers;

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  Support the group vision “First in Mind and First in Choice” by continuously promoting a customer care and customer value driven culture;

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  Stabilize, grow and reinforce the present organization to assure success in our ambitious growth targets;

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  Have a close and tight control of all Operational Costs;

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  Develop and support a spirit of open communication and fairness in all areas of operations;

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  To safeguard integrity and transparency of operations .

• Critical Role and responsibility will be further upskill the organisation and evolve this in to a high performing team which can support global customer base

• Coach and build an Aftermarket Engineering and Sourcing team to execute Revamp solutions and offer high value added solutions to the customers

Experience requirements
Result-oriented and experienced professional with proven track record in service and operations. Management experience; Good planning and organizational skills; Ability to direct the identification of business opportunities for the profitable growth of the market; Strong Customer Care focus. Prior experience in handling GAP products will be an added advantage for this critical position
Knowledge / Educational requirements
University degree – Bachelor’s degree in any Branch of Engineering with 15 years’ experience Management experience and good understanding of AC financials (in particular those related to service); Proven commercial and business experience.
Personality requirements
Strong personality / consistent Performance commitment with strong entrepreneurial and leadership skills always striving at new challenges and ideas. You are a strongly motivated and pro-active person, target and result oriented; You have strong leadership and entrepreneurial skills, sound commercial awareness and a drive for success; Ambitious personality with excellent commercial, diplomatic and negotiating skill; Able to manage people and create trustworthy and fair relations
Country and city description
India , Pune
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.