Job Description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!
As Business Insights Analyst you will be responsible for delivery of key client analytics and consulting
projects. You will develop analytical insights that measure our clients’ performance across key inputs
(such as content quality, compliance, performance metrics, customer experience, etc.). On the basis of
this data, you will articulate key insights and best practices, provide a recommendation on the overall
campaign strategy, set ambitious revenue and/or performance objectives and assist internal partners on
how to define detailed action plans to reach these goals.
Key Responsibilities
Additionally, you will lead the thinking and lead the development of monitoring tools/dashboard (Google,
Power BI, Tableau, etc) to report on key results achieved by business and draw out insights on further
optimization opportunities. As part of this role, you will also be breaking down and communicating the
reports and opportunities to key operational partners. You will also be involved in the maintenance of the
back-end and front-end architecture of the BIDS reporting for the specific campaign(s) you support, the
proprietary analytical tool that aggregates, mines and elaborates campaign reporting. As a business
insights analyst, you will be partnering closely with Reporting Analysts, Data Visualization Analysts, Data
Scientists, and Data Engineers to optimize the assigned business(s) you support. In addition, this role
requires close attention and engagement with business owners, cross functional teams, and at times
clients.
Skills and Qualifications

• At least two years of experience working in Consulting, Business Intelligence,

Strategy/Insights, or similar teams

• Bachelor’s degree, concentration in business, Business Intelligence, Data Analytics,

Statistics or equivalent of experience in similar workspace

• Passionate about technology start-ups and driving innovation with data!
• Strong problem-solving skills and analytical mindset with a test-measure-iterate approach
• Excellent communication skills
• Ability to manage and prioritize well across competing requirements
• High IT Literacy proven use of web and associated technologies (Excel, Power Point, Google

apps)

• Previous experience with Data Visualization tools (Tableau, Power Bi, ect.) is strongly

preferred

• Ability to interact with directly and influence operational partners, cross functional teams,

senior clients

• Other duties as assigned

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
TaskUs is an Equal Opportunity Employer